Customer Goods Insurance
Cover to safeguard your customers’ goods
Protect your clients’ belongings and your business.
What is Customer Goods cover?
Customer Goods insurance protects your clients’ belongings and gives your business liability coverage and financial security. It’s designed specifically for the moving and storage industries, helping you offer trusted service while protecting your business.
We offer plans that fit your business needs and give you comprehensive protection, including:
- Liability Coverage: protects your business if goods are damaged or lost.
- Compliance with Industry Standards: helps you meet self-storage or moving industry regulations.
- Financial Security: lowers the cost of replacing or compensating for clients’ belongings.
With Customer Goods cover, you can focus on moving and storing with confidence, knowing your clients’ possessions and your business are both protected.
Why do you need it?
Handling customers’ goods always involves some risk. Without insurance, your business may have to pay to replace or repair damaged items, which can lead to significant financial and reputational losses.
Customer Goods insurance provides:
- Liability Protection: shields your company from legal and financial claims if there is damage or loss.
- Financial Security: ensures your business does not have to cover all replacement or compensation costs.
- Regulatory Compliance: for self-storage, this aligns with industry standards, including the SSA Licence Agreement for self-storage providers, which requires insured coverage for customers’ goods.
This cover builds your clients’ trust, demonstrates professionalism, and provides peace of mind for both your business and your clients.
What does it cover?
For Movers
Our Customer Goods cover protects your business wherever your clients’ goods are, offering:
- Indemnity or replacement as new cover
Errors and omissions extension as standard - Worldwide independent claims representation
- Overseas Marine extension with access to our bespoke online portal
- And more
For Self-Storage Providers
Our Self-Storage cover meets the SSA insurance requirements and fits seamlessly into your existing operations. It typically includes protection against:
- Fire
- Theft
- Mould & vermin
- Water ingress, burst pipes, and leaks
- And other named perils
With Reason Global, your Customer Goods cover is tailored to your needs. It gives your clients confidence and your business security, because you, your business and your customers deserve total peace of mind.
Not found what you're looking for?
Please get in touch today if you’re looking for something more specialist, and our expert team will be able to help.
When off-the-shelf policies don’t fit your business
Choose Reason Global for bespoke solutions, expert advice, and insurance tailored specifically to your unique moving, storage, or transit risks.
Speak to our TeamLloyd’s of London Broker
We are the only Lloyd’s of London broker solely dedicated to the moving, self-storage and international relocation industries.
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